What We Do
End-to-end FF&E installation services
From the first planning call to the final punch-list sign-off, we own every phase of the installation — so you can focus on opening day.
Planning & Coordination
Pre-Install Planning
Thorough preparation is the foundation of every successful installation. We align on scope, sequence, and schedule before a single piece of furniture arrives on site.
- Detailed scope review and walk-through
- Installation strategy and sequencing
- Crew planning and resource allocation
- Schedule alignment with GC and ownership
- Pre-install coordination meetings
- Risk identification and mitigation planning
Warehouse & Freight Coordination
We manage the full logistics chain — from vendor shipment through final delivery to site — so your FF&E arrives on time, in full, and in perfect condition.
- Inbound freight coordination
- Receiving and inspection at warehouse
- Inventory cataloguing and tracking
- Damage reporting and claims management
- Warehouse flow and staging
- Just-in-time delivery to site
Installation
Guest-Room FF&E Installation
Our experienced crews install guest-room FF&E to design intent and brand standards — efficiently, carefully, and with zero tolerance for shortcuts.
- Case goods assembly and placement
- Seating and soft goods installation
- Lighting and fixture placement
- Artwork hanging and alignment
- Millwork and built-in installation
- Room set to design specifications
Public-Space Installation
Lobbies, restaurants, meeting rooms, fitness centers, and corridors demand a higher level of precision and coordination. We deliver it.
- Lobby and reception area installation
- Food and beverage space FF&E
- Meeting and event room setup
- Fitness and amenity space installation
- Corridor and common area furnishing
- Coordination with other trades on site
Execution
Furniture Assembly & Placement
Every piece is assembled to manufacturer specifications and placed to the millimeter. We treat your FF&E with the same care we'd expect for our own property.
- Manufacturer-spec assembly
- Precision placement to floor plans
- Hardware installation and adjustment
- Custom and bespoke piece handling
- Protective wrapping and staging
- Final positioning and leveling
Daily Project Reporting
Transparency is non-negotiable. You'll know exactly where your project stands every single day — rooms completed, issues flagged, and next-day plan confirmed.
- Daily progress reports to ownership
- Room-by-room completion tracking
- Photo documentation of each space
- Schedule variance reporting
- Crew productivity summaries
- Next-day look-ahead planning
Reporting & Closeout
Damage & Issue Documentation
When issues arise — and in large-scale installations, they do — we document, escalate, and resolve them fast so they never become opening-day problems.
- Photographic damage documentation
- Vendor and freight claim support
- Issue escalation and resolution tracking
- Replacement coordination
- Deficiency logging and follow-up
- Owner and PM notification protocols
Punch-List & Closeout Support
We don't consider a project complete until every item on the punch-list is resolved and the property is ready to welcome its first guest.
- Comprehensive punch-list walk-through
- Deficiency identification and logging
- Punch-list item resolution
- Final room inspections
- Owner and designer sign-off support
- Guest-ready turnover documentation
Hotel rooms installed
On-time opening record
Point of contact, every project
Our Crew
Professionals on every job site
NGI crews arrive uniformed, equipped, and ready — every project, every property
Get Started
Ready to discuss your project?
Tell us about your property and timeline. We'll respond within one business day.